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We had paper work in out hand that and their staff was unable to locate anything on our family member. I called them 50+miles away and they got it all taken care of for us. Unfortunately I wish like a lot of others I could post negative stars. I was traveling from Iowa to Arizona when I suddenly lost my spouse. When I called about death certificates Josh had told me the person handling my case would call me back right away because they were already sent out.
Very nice folks, but they told us that the cremation would take place in two days - it took nine. It was the last thing we needed -- having to call and chase them down to get information - they didn't event call us to tell us about the delays. Nice counts for nothing compared to this.
Obituaries of Riverside Funeral Home
A licensed funeral director will assist you in making the proper funeral arrangements for your loved one. In particular Jazmarie who I worked with after my mom‘s passing is very professional! She’s very attention to detail oriented and did an amazing job caring for me and working with me in preparation for my mom‘s cremation and the pick up of her cremated remains. We can even complete the necessary paperwork using electronic signatures. To learn more about how we’re adapting our services for everyone’s safety and convenience,Click Here.
As you can see from all of the 1 star reviews and the five star review that the owner probably wrote himself this business is not worth the used toilet paper they use to you know. Don't let them get another dollar of your money and continue these malpractices and deliver the worst customer service known to man. If you feel like being belittled, swindled, and treated like crap go to your local pawn shop instead. Riverside Funeral Homes of Albuquerque and Los Lunas are proud to serve your family with affordable dignity. When you call Riverside Funeral Home, you will speak with a kind, helpful person that will make sure your family will receive the highest quality care possible. An answering service is not used; twenty four hours a day, seven days a week, one of our own staff will answer your call and questions.
From Our Families
I recently went to Riverside for arrangements of a deceased relative. The process was easy, the staff were professional, and everything as expected. I appreciated the extra steps they took for my mom, who was an air force vet, and would recommend Riverside for easy, inexpensive cremations. Other funeral homes our family has used in the past have been very dishonest in their pricing. Riverside shows you all pricing up front which is 1/3 the price of any other funeral homes we have used in the past. Chris Trujillo went above and beyond in honoring our father and grandfather in setting up the funeral and handling all the details.
Otherwise they want a shipping address to which they can mail her. On the phone, 3 business days were promised. Don't believe anything they tell you, and the first time they use the word 'burn' when referring to a loved one in front of the family--take a hint. If you are interested in preplanning your funeral service, you can be sure your legacy will be preserved and that you may have peace of mind. I finally made my choice for cremation services and I picked up the phone and dialed their location here in Albuquerque .
New Mexico
This is generally required if you would like to hold the service at the funeral home or if you will be needing any assistance from the staff for the service. ShareLife is a unique, complete approach to funeral planning that honors and celebrates the life of your loved one. One of our ferrets passed away awhile back. I took him in right away and was treated well with great understanding and compassion.
This means that our staff does not have to answer to a “corporate office”. Charles has owned and operated an International Mortuary Shipping business; we are experts at shipping your family's loved one to Mexico or any other International destination. We accept all pre-need insurance policies regardless of where they have been funded. In most cases, we have been able to save our families money at a time when they need it the most.
Reduce family stress
It’s never easy to lose a loved one – particularly during this time of uncertainty – and we remain committed to caring for our families compassionately and safely. In light of the recent Coronavirus outbreak, we have taken many measures to help the families we serve. While keeping our funeral homes safe and clean is important, it is equally important to find creative solutions for families who cannot meet with us in person. This is the fee for the services the funeral home will provide during a funeral or memorial service.
Any additional questions needed answered and to provide me with updates. I am glad I chose them over the plethora of other companies in the area. This is a common price to purchase funeral flowers.
Should you care to express your sympathy by sending the gift of flowers, simply click the button to the right to get started. The Funeral Finder flower shop offers a wide selection of wreaths, sprays, and plants designed to fit any budget. Each arrangement is guaranteed to be handcrafted and delivered fresh by a reputable local florist. If I had read these reviews, I might have missed a supremely caring and polite experience. My friend's husband died in Albuquerque far away from her and his family.
Everything was taken care of by email. They were very caring, knowledgeable, and professional. NEVER have I met a more respectful, attentive and prompt staff. During our time of hurt and pain for our family, this entire staff made this very easy for us. Michael Monach was our first person we met, not only did he cater to us, while I was having a very difficult time he came to me to help me complete some signatures I missed.
Read the comments for the one star reviews. Riverside is a troupe of death profiteers. 7 days after passing, they are trying to upsell my family a 'prioritized cremation' for my sister-in-law.
Greg was very helpful and I appreciate all his services. Kent looked at the sciences when he first started at New Mexico State University ... Both of Kent's children were born in Albuquerque.
Concerned about funeral costs?
Bernadette was very helpful, supportive, and professional. I will definitely use their services again when necessary. The staff, especially Gina, was very kind. They took time to help me on a busy Saturday during construction and a crowded service at the Chapel. I would use Riverside again if needed. Every one was very professional and the grounds are peaceful and beautiful.
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